Refund Policy

Our policy on refunds and how to request one for photo editing services.

Refunds are available if the service was not delivered as promised or if there was a significant error in processing.

To request a refund, contact us at support@veltarion-prime.com within 7 days of receiving your edited photos.

Refunds are processed within 5-7 business days after approval. The original payment method will be credited.

Refunds are not available for completed orders where the client approved the edits or requested custom changes.

In some cases, partial refunds may be offered for minor issues that do not affect the overall quality.

We encourage requesting revisions before asking for a refund. Most issues can be resolved through editing.

Refunds are issued to the original payment method. Bank processing times may vary depending on your provider.

In case of disputes, we will work with you to find a solution. If unresolved, disputes may be handled by payment providers.

For refund requests or questions, contact us at: support@veltarion-prime.com